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Legal notice

Legal information, privacy policy and terms and conditions for the Studio Pilates Narbonne website. Content is shown in French or English according to the site language selector.

Legal information Privacy policy Terms and conditions

Last updated: 8 June 2026

Legal information

Website publisher

Studio Pilates Narbonne
Souhila Chekara, Pilates instructor
8 Rue du Luxembourg, 11100 Narbonne, France
Email: lahissou@hotmail.fr
Phone: +33 6 50 08 02 22

Publication director

Souhila Chekara

Hosting

Vercel Inc.
440 N Barranca Ave #4133
Covina, CA 91723, United States
vercel.com

Activity

Pilates (Reformer, Mat) and Ashtanga Yoga classes in small groups. Online booking and payment are handled through the bsport platform.

Last updated: 8 June 2026

Privacy policy

This policy describes how Studio Pilates Narbonne ("we", "the studio") collects and processes personal data through its website and its relationship with students.

1. Data controller

Souhila Chekara, Studio Pilates Narbonne
8 Rue du Luxembourg, 11100 Narbonne, France
Email: lahissou@hotmail.fr

2. Data we collect

Depending on how you use our services, we may process:

  • identity and contact details (name, email, phone) ;
  • booking and class attendance information ;
  • payment and billing data processed through our booking provider bsport ;
  • website usage data (pages viewed, device type, approximate IP address) where analytics tools are used ;
  • communications when you contact us by email or phone.

3. Purposes of processing

Your data is used to:

  • manage class bookings, memberships and payments ;
  • provide administrative and instructional follow-up ;
  • respond to your enquiries ;
  • send service-related messages (confirmations, reminders, practical information) ;
  • improve the website and measure traffic, subject to consent where required by law ;
  • comply with legal and accounting obligations.

4. Legal bases

Processing is based, as applicable, on contract performance or pre-contractual steps ; our legitimate interest in operating the studio securely ; your consent (e.g. certain cookies or communications) ; and legal obligations.

5. Recipients

Data may be shared with service providers necessary to our activity, including:

  • bsport, for online booking, client accounts and payments ;
  • website hosting and, where applicable, analytics providers ;
  • competent authorities when required by law.

We do not sell your personal data.

6. Transfers outside the EU/EEA

If a provider processes data outside the EU/EEA, we ensure appropriate safeguards under the GDPR (standard contractual clauses, adequacy decisions, etc.).

7. Retention

Data is kept only as long as necessary for the purposes described, then archived or deleted in line with applicable legal periods.

8. Cookies

The site uses strictly necessary cookies and, with your consent, audience measurement cookies (Vercel Web Analytics). You can accept, reject, or customize your choices at any time using the “Cookie preferences” button at the bottom of the page.

9. Your rights

Under the GDPR and applicable French law, you may request access, rectification, erasure, restriction, objection and portability where applicable.

Contact: lahissou@hotmail.fr. We will respond within one month unless an extension applies.

You may lodge a complaint with the CNIL (French data protection authority): www.cnil.fr.

10. Security

We implement reasonable technical and organisational measures to protect your data against loss, unauthorised access or disclosure.

11. Changes

This policy may be updated. The revision date appears at the top of the document.

Last updated: 8 June 2026

Terms and conditions

These terms govern use of the Studio Pilates Narbonne website and access to classes offered by Souhila Chekara. By browsing the site or booking a class, you agree to these terms.

1. Purpose

The website is informational and provides access to studio details and, through bsport, to booking and payment for Pilates and Ashtanga Yoga classes.

2. Access to the website

The site is available at all times subject to maintenance or force majeure. We strive to maintain availability but do not guarantee uninterrupted access.

3. Booking and payment

Online bookings and payments are made on the bsport platform, which has its own terms of use. Prices shown on the website or bsport are indicative until confirmed at checkout.

The class service contract is formed when a booking is confirmed and, where applicable, payment is completed on bsport.

4. Cancellation and rescheduling

Cancellation, rescheduling and no-show rules are those set out on bsport and communicated at purchase (deadlines, penalties, credits, etc.). Please cancel as early as possible to free your spot.

5. Class attendance

Students agree to arrive on time, follow safety instructions and studio rules. The studio may refuse access in case of significant lateness, inappropriate behaviour or failure to meet hygiene requirements (including non-slip socks on the Reformer).

6. Health and liability

Pilates and yoga involve physical effort. You confirm you are fit to participate and, where needed, have sought medical advice. Subject to mandatory legal provisions, the studio cannot be held liable for injury resulting from inaccurate health declarations or failure to follow instructions.

7. Intellectual property

Website content (text, images, branding) is protected. Unauthorised reproduction is prohibited.

8. Personal data

Personal data processing is described in our privacy policy.

9. Governing law and disputes

These terms are governed by French law. If a dispute cannot be resolved amicably, the competent courts shall be those of the studio's registered address, subject to mandatory consumer protection rules.

10. Contact

Questions about these terms: lahissou@hotmail.fr or +33 6 50 08 02 22.

Studio Pilates Narbonne

A freer body, every day

lahissou@hotmail.fr
+33 6 50 08 02 22
8 Rue du Luxembourg, 11100 Narbonne
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